75bb Privacy Policy

1 Introduction

75bb ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the 75bb online casino and sports betting platform ("the Platform"). This Privacy Policy ("Policy") sets out in detail how we collect, use, store, protect, and in limited circumstances share your personal information.

This Policy applies to all users of the 75bb Platform, including registered account holders, visitors who browse without registering, and any individual who contacts us through any communication channel. It applies regardless of the device or method used to access the Platform — desktop, mobile browser, or any other interface.

By creating a 75bb account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into the 75bb Terms & Conditions.

2 Data We Collect

We collect personal data through several channels: directly from you when you register an account or interact with the Platform; automatically through your use of the Platform; and, in limited cases, from third-party service providers engaged to deliver specific Platform functions.

The categories of personal data we collect are summarised in the table below:

We do not intentionally collect any special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — other than where strictly required by applicable law for identity verification purposes.

3 How We Use Your Data

We use the personal data we collect only for lawful, specified, and legitimate purposes. The primary purposes for which your data is used are as follows:

• Account registration and management: To create, maintain, and administer your 75bb player account, including processing login requests and maintaining your account balance and history.
• Identity verification (KYC): To verify your identity and age in compliance with applicable anti-money laundering and responsible gaming obligations, ensuring no player under the age of 21 accesses the Platform.
• Transaction processing: To process deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported bank transfers, and to maintain accurate financial records.
• Platform delivery and improvement: To deliver the games, sports betting markets, live casino products, and other Platform features you use, and to monitor and improve Platform performance, security, and user experience.
• Customer support: To respond to your queries, complaints, and support requests in a timely and accurate manner.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and any other activity that violates our Terms & Conditions or applicable law.
• Responsible gaming: To administer responsible gaming tools you have requested, including deposit limits, self-exclusion periods, and cooling-off features.
• Legal compliance: To comply with any applicable legal or regulatory obligation to which 75bb is subject.
• Service communications: To send you transactional and account-related communications, such as deposit confirmations, withdrawal notifications, and security alerts. These are not marketing messages and cannot be opted out of while your account is active.

Where we wish to use your data for direct marketing communications — such as promotional offers, bonus notifications, or seasonal campaigns — we will seek your explicit consent at the time of collection or provide a clear opt-out mechanism. You may withdraw consent for marketing communications at any time by contacting [email protected].

4 Legal Basis for Processing

We rely on the following legal bases to process your personal data:

• Contractual necessity: Processing is necessary to perform the contract between you and 75bb — specifically, to operate your account, process transactions, and deliver Platform services.
• Legal obligation: Processing is necessary for us to comply with applicable legal requirements, including identity verification and anti-money laundering obligations.
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, Platform security, improving our services, and responsible gaming monitoring, provided those interests are not overridden by your fundamental rights.
• Consent: Where we rely on your consent — for example, for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing and Disclosure

75bb does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with carefully selected third parties only in the circumstances described below:

• Payment service providers: We share the minimum necessary financial data with payment processors — including bKash, Nagad, Rocket, Upay, and card payment gateways — solely to process your deposit and withdrawal transactions. These providers operate under strict data processing agreements.
• Game content providers: Third-party game studios (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Habanero, Ezugi, and Spribe) may receive technical session data — such as an anonymised player identifier and session token — necessary to deliver their games within the Platform. They do not receive your full identity or financial data.
• Identity verification services: We may use third-party KYC and anti-fraud providers to assist in verifying your identity. These providers process identity documents under strict contractual and security obligations.
• Professional advisors: We may share data with our legal, accounting, or auditing advisors where necessary, subject to professional confidentiality obligations.
• Law enforcement and regulatory bodies: We may disclose your personal data to law enforcement agencies, regulators, or other public authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.

6 Cookies and Tracking Technologies

75bb uses cookies and similar tracking technologies to maintain the functionality of the Platform and to collect anonymised analytics data that helps us understand how the Platform is used and where it can be improved.

The categories of cookies used on the 75bb Platform are as follows:

• Strictly necessary cookies: These are essential for the Platform to function. They manage your login session, maintain your account state, and ensure secure navigation between pages. These cookies cannot be disabled without impairing Platform functionality.
• Performance and analytics cookies: These collect anonymised information about how visitors use the Platform, such as which pages are visited most frequently and whether any error messages are received. This data is used exclusively to improve Platform performance.
• Functionality cookies: These remember your preferences — such as language settings and display preferences — to provide a more personalised experience during your session.

75bb does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies of any kind. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies may prevent you from accessing certain Platform features.

7 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any applicable legal, regulatory, accounting, or reporting requirements.

• Active account data: Retained for the duration of your account relationship with 75bb and for a period of up to 5 years following account closure, in accordance with applicable anti-money laundering record-keeping obligations.
• Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction, in line with standard financial record-keeping practices.
• KYC documentation: Identity verification documents are retained for the same period as account data — up to 5 years post-closure — and are then securely deleted.
• Support communications: Customer support records are retained for up to 3 years from the date of the last interaction, to enable us to respond to any subsequent related query.
• Technical and analytical data: Anonymised analytics data may be retained indefinitely as it cannot be used to identify an individual. Server logs containing IP addresses are retained for up to 12 months.

Following the applicable retention period, personal data is securely and irreversibly deleted or anonymised. If you request account closure, we will process that closure promptly, though certain data may be retained for the statutory periods outlined above.

8 Data Security

75bb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption applied to all pages and sessions on the Platform.
• Encrypted storage of all sensitive data at rest, including identity documents and financial records.
• Strict access controls ensuring that personal data is accessible only to authorised personnel on a need-to-know basis.
• Regular security audits and penetration testing conducted by qualified third-party security professionals.
• Multi-factor authentication requirements for internal administrative access to systems holding personal data.
• Secure, access-controlled data centre infrastructure with redundant backup systems.

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, 75bb will notify affected individuals without undue delay and will take all necessary steps to mitigate the impact of the breach.

9 Your Rights as a Data Subject

As an individual whose personal data is processed by 75bb, you hold the following rights with respect to your data. To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 days.

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is used and with whom it has been shared.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. You may also update certain details directly within your account settings.
• Right to erasure: You have the right to request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, and where your fundamental rights override those interests.
• Right to withdraw consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to withdrawal.

10 Children's Privacy

The 75bb Platform is strictly intended for individuals aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under the minimum age, we will take immediate steps to delete that data and close the associated account.

If you have reason to believe that a person under the age of 21 has created an account on the 75bb Platform, please contact us immediately at [email protected]. We take the protection of minors very seriously and cooperate fully with any safeguarding concerns raised in good faith.

11 Third-Party Links and Services

The 75bb Platform may contain references to or integrations with third-party game providers and payment service providers. While we select our partners carefully and require them to maintain appropriate data protection standards, this Privacy Policy applies only to the 75bb Platform itself. The data practices of third-party providers are governed by their own privacy policies.

75bb is not responsible for the privacy practices of any third-party service provider. We encourage you to review the relevant privacy documentation of any third-party service you interact with in connection with your 75bb account, particularly your mobile banking provider (bKash, Nagad, Rocket, or other) and your internet service provider.

12 Amendments to This Policy

75bb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform operations. The date of the most recent revision will always be displayed at the top of this document.

Where amendments are material — meaning they significantly affect how we collect or use your personal data — we will notify registered players by email prior to the changes taking effect and will provide a reasonable period for review. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

We recommend that you review this Privacy Policy periodically to stay informed of any changes. If you disagree with any amendment, you are entitled to close your account by contacting [email protected].

13 Contact and Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, please contact the 75bb Data Protection team using the details below. All privacy-related correspondence is handled in strict confidence and in English.

When submitting a data access, rectification, or erasure request, please include your registered email address and account username so that we can locate your records accurately. We may ask for additional verification to confirm your identity before processing the request.